Contact us to speak with a specialist about how Tractivity can help. 

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#126-1020 Mainland Street
Vancouver, BC
Canada

+1 (604) 732-6628

Tractivity is an activity monitoring system that tracks the activity history of individuals and large populations in an easy to understand, secure, motivating manner.

FAQ

I am having issues retrieving my activity from my Sensor to account?

Paul Shore

Make sure the Tractivity Bluetooth USB adaptor is inserted into the computer correctly. If inserted correctly it will glow blue. Make sure your Sensor is awake by shaking it for a few seconds. Note: The Sensor will automatically go to sleep to save battery power after a few minutes. And the Sensor needs to be close to the computer that has your Tractivity Bluetooth USB adaptor plugged into it (within 6 feet (2 metres), but not closer than 1 inch (2 cm)). If you are still having trouble, remove the battery from the Sensor for five seconds and try again. Lastly, if the Sensor is more than a year old, the original battery might need replacing. Replace the battery with a standard CR2032 coin cell battery.